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How does Syndical get my events to the right places?

Our Syndication system can automatically determine the right end-points based on your Industry, Event categories and location. If you have specific end-points that is not included in our network, ask us to create a Custom Syndication List for you.

How is Syndical different from other types marketing?

Syndical is unique in that it is a software service, not a marketing campaign. You are in control of when promotions go out, what gets synchronized, and are able to track analytics in real time.

Does Syndical specialize in my Industry?

Syndical customizes the endpoint lists for our clients depending on what is relevant to every specific client.

What kind of support does Syndical offer?

Support is the cornerstone of the Syndical client experience! We offer Responsive Support during our Business Hours (and then some!) and 24/7 Priority Support for our Enterprise clients. All clients have direct-line access to a Syndical Associate intimately familiar with their account.

Enable Cookies On Your Browser

Syndical requires that your browser has cookies enabled to function properly. If you are returned back to the login screen after attempting to login you may need to enable cookies.

Enable Cookies for all Websites

Firefox

Note: Cookies are enabled by default in Firefox.

To check or change your settings:

  1. Click the menu button New Fx Menu and choose Options.

  2. Select the Privacy panel.
  3. Set Firefox will: to Use custom settings for history.
    customhistory38
  4. Check mark Accept cookies from sites to enable cookies, and uncheck it to disable them.
    PrivacyCookies
    • If you are troubleshooting problems with cookies, make sure Accept third party cookies is also not set to Never. For more information, see Disable third-party cookies in Firefox to stop some types of tracking by advertisers.
  5. Choose how long cookies are allowed to be stored:
    • Keep until:
      they expire: Each cookie will be removed when it reaches its expiration date, which is set by the site that sent the cookie.
      I close Firefox: The cookies that are stored on your computer will be removed when Firefox is closed.
  6. Close the about:preferences page. Any changes you’ve made will automatically be saved.

More information available here:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Chrome

You can enable or disable cookies saved by websites.

  1. On your computer, open Google Chrome.
  2. At the top right, click More More and then Settings.
  3. At the bottom, click Show advanced settings.
  4. In the “Privacy” section, click Content settings.
  5. Use the “Cookies” section to change your settings:
    • To allow first-party and third-party cookies, choose Allow local data to be set.
    • To block all cookies, choose Block sites from setting any data. When you use this setting, most sites that require you to sign in won’t work.
    • To allow only first-party cookies and block all third-party cookies, check the box next to “Block third-party cookies and site data.” This setting means that site data cannot be written and read, even if you’ve added a site to the exceptions list and have chosen to allow its cookies.

Check that your settings were saved

If you go to a site and a cookie is blocked, in the address bar you’ll see a blocked cookie icon Blocked cookie.

More information available here:

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

Safari

By default, Safari accepts cookies and website data only from websites you visit. This helps prevent certain advertisers from storing data on your Mac. You can change options in Safari preferences so that Safari always accepts or always blocks cookies and other website data.

Important:   Changing your cookie preferences or removing cookies and website data in Safari may change or remove them in other apps, including Dashboard.

Choose Safari > Preferences, click Privacy, then do any of the following:

Change which cookies and website data are accepted: Select a “Cookies and website data” option:

  • Always block: Safari doesn’t let any websites, third parties, or advertisers store cookies and other data on your Mac. This may prevent some websites from working properly.

  • Allow from current website only: Safari accepts cookies and website data only from the website you’re currently visiting. Websites often have embedded content from other sources. Safari does not allow these third parties to store or access cookies or other data.

  • Allow from websites I visit: Safari accepts cookies and website data only from websites you visit. Safari uses your existing cookies to determine whether you have visited a website before. Selecting this option helps prevent websites that have embedded content in other websites you browse from storing cookies and data on your Mac.

  • Always allow: Safari lets all websites, third parties, and advertisers store cookies and other data on your Mac.

Add Exception to allow cookies for Syndical only

Allow both syndical.com and dotcal.com in your browser to ensure proper functionality.

Firefox

Firefox can be set accept cookies from sites on . To turn on cookies:

  1. Click the menu button New Fx Menu and choose Options.

  2. Select the Privacy panel.
  3. Set Firefox will: to Use custom settings for history.
    customhistory38
  4. Click Exceptions….
  5. Make sure the site you’re trying to access is listed.
    • If it is not listed, click on the Address of Website field and type syndical.com and click Allow.
    • Repeat for dotcal.com.
    • Click Save Changes
  6. Close the about:preferences page. Any changes you’ve made will automatically be saved.

Chrome

Without changing your default settings, you can add an exception to the default for a specific website or domain. For example, by default, Chrome allows cookies to save local data from sites. But if you don’t trust a site, you can add an exception to block cookies on only that site.

To add an exception to your content settings, follow these steps:

  1. On your computer, open Chrome.
  2. At the top right, click More More and then Settings.
  3. At the bottom, click Show advanced settings.
  4. Under “Privacy,” click Content settings.
  5. Under the type of content or permission that you want to update, click Manage exceptions.
  6. Under “Hostname pattern,” enter the web address that you want to create an exception for.
    • To create exceptions for an entire domain, insert [*.] before the domain name. For example,[*.]google.com will match drive.google.com and calendar.google.com.
    • You can also specify an IP address, an IPv6 address, or a non-http URL.
  7. Under “Behavior,” select Allow or Block.

You can also remove exceptions you don’t want any more. Point to the site or domain, and then click Remove Remove and then Done.

Safari

Choose Safari > Preferences, click Privacy, then do any of the following:

Change which cookies and website data are accepted: Select a “Cookies and website data” option:

  • Allow from current website only: Safari accepts cookies and website data only from the website you’re currently visiting. Websites often have embedded content from other sources. Safari does not allow these third parties to store or access cookies or other data.

  • Allow from websites I visit: Safari accepts cookies and website data only from websites you visit. Safari uses your existing cookies to determine whether you have visited a website before. Selecting this option helps prevent websites that have embedded content in other websites you browse from storing cookies and data on your Mac.

Pages Not Loading

If pages are not loading in your browser you may have to delete your browser cache and cookies. Follow the instructions below specific to your browser.

Google Chrome

  1. Open Chrome.
  2. In the top right, click the Menu Chrome Menu.
  3. Click More tools > Clear browsing data.
  4. In the dialog that appears, select the checkboxes for the types of information that you want to remove.
  5. Use the menu at the top to select the amount of data you want to delete. Select beginning of time to delete everything.
  6. Click Clear browsing data.

More Information
https://support.google.com/chrome/answer/95582?hl=en

Mozilla Firefox

  1. Click the menu button New Fx Menu and choose Options.
  2. Select the Advanced panel.
  3. Click on the Network tab.
  4. In the Cached Web Content section, click Clear Now.
  5. clear cache incontent
  6. Close the about:preferences page. Any changes you’ve made will automatically be saved.

More Information
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Apple Safari

Choose History > Clear History and Website Data, then click the pop-up menu and choose how far back you want your browsing history cleared.

More Information
https://support.apple.com/kb/PH19215?locale=en_US

Microsoft Edge

  1. Select Hub > History.
  2. Select Clear all history.
  3. Choose the types of data or files you want to remove from your PC, then select Clear.

More Information
http://windows.microsoft.com/en-us/windows-10/view-delete-browsing-history-microsoft-edge

I Can't Login To My Account

If you cannot login or the login page will not load first try Deleting your Browser cache.

If you cannot remember your password, you can Reset your Password and have a new one sent to your registered email address.

If you find you still cannot login after trying the both of the suggestions above, please complete a Trouble Ticket and we will assist you.

My Website Widget Is Not Showing New Events

After adding new events to your calendar you must refresh the web widget for the events to appear within the widget.

To refresh simply scroll to the bottom of your website widget and click the refresh button.

You will be asked to confirm and when the page refreshes your newly added events should appear immediately.

If your events are still not appearing please complete and submit a trouble ticket and we will help you resolve the issue.

Subscribe To Calendars Using Outlook, Google Calendar Or iCal

It’s easy to subscribe to your Syndical calendars using any third party Calendar client such as Outlook, Google Calendar or Apple iCal.

  • Log In to Syndical
  • Ensure the calendar you want to use is selected (Selected tab will be blue).
  • To the left of the calendar, under Syndical Connect, click Share a Calendar
  • Copy the URL field under Calendar Subscription URL
  • Paste this URL into your Calendar client when you are adding it as a new subscription or online calendar.

Do I need to sign a contract?

No Contracts! Our service is month-to-month and you may cancel anytime.

What if my business is seasonal?

No problem! Just ask us you put your account on hold until you’re up and running again.

New Events Are Missing Or Not Displaying In The Website Widget

After adding new events to your calendar you must refresh the web widget for the events to appear within the widget.

To refresh simply scroll to the bottom of your website widget and click the refresh button. You will be asked to confirm and when the page refreshes your newly added events should appear immediately.

If your events are still not appearing please complete and submit a trouble ticket and we will help you resolve the issue.

How long has Syndical been around?

Syndical has been in business since 2010.

Where is Syndical based out of?

We are located in the Silicon Forest! The beautiful city of Portland, Oregon.

Would You Rather Fight a Horse-Sized Duck or a Hundred Duck-Sized Horses?

Dan: The one horse-sized duck.

Uriel: Obviously, a Hundred Duck-Sized Horses!

Christian: I would rather fight a horse sized duck.

Not finding your question here?

Please click on the Submit Question tab to submit your own. We will answer it and publish it here.

Have a question we don’t answer here? Let us know!

Please fill out the form below so we can continue improving.

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