All Syndical services are considered paid in advance and not in arrears.

Month-to-month cancellations

All new accounts shall be paid within the first 15 days and shall continue our service for at least 3 billing cycles. This means our new accounts are a 3 month minimum. Any month-to-month customer that wants to cancel after 3 months, for any reason is required to provide Syndical a month in advance written notice sent to cancellations@syndical.com. This will properly record the date of the cancellation request. Sales will contact the customer to determine the reason for cancellation and access the the probably of a save.

A properly received month-to-month cancellation will be processed on the last day of the current month if notice given is greater than 22 days.  If less than 22 days, the cancellation will be processed on the last day of the following month. A phone call, email or text, to a Syndical employee or to a generic Syndical email like sales@syndical.com is not considered a valid cancellation notice.  All past due payments must be paid at the time of the cancellation notice.

Annual cancellations

An Annual account begins upon invoicing and/or account setup and may receive a discount.  The start date of the account shall be the account-live date of the calendar account. An Annual account must be paid in advance, credit card or, credit sufficient, net 15 days, and cannot be cancelled until the next renewal date. Cancellation of the annual account, at the end of the term,  will require a 30 day written notice sent to cancellations@syndical.com. All Annual accounts will be automatically renewed but may be cancelled at the end of the next sequential quarter after the renewal date. After that time, the account may only be cancelled at the next annual renewal date with due notice. All past due payments must be paid at the time of the cancellation notice.

Semi-Annual or Quarterly cancellations

A Semi-Annual or Quarterly account begins upon invoicing and/or account setup and may receive a discount.  The start date of the account shall be the account-live date of the calendar account. A Quarterly or Semi-Annual account must be paid in advance, credit card or credit sufficient, net 15 days, and cannot be cancelled until the next Semi-Annual or Quarterly renewal date. Cancellation of the Annual account will require a 30 day written notice sent to cancellations@syndical.com. All Semi-Annual or Quarterly accounts will be automatically renewed but may be cancelled at the end of the next sequential quarter after the renewal date. After that time, the account may only be cancelled at the next renewal date.  All past due payments must be paid at the time of the cancellation notice.